Customer Care Representative

Join Our Team as a Customer Care Representative at Saddlerock Vineyards and Safari!

Are you passionate about creating memorable experiences and delivering exceptional customer service? Saddlerock Vineyards and Safari, located in Weatherford, TX, is looking for a dedicated and friendly Customer Care Representative to join our team. If you enjoy working in a unique and exciting environment, this could be the perfect opportunity for you!

As a Customer Care Representative, you’ll play a key role in ensuring our guests have an unforgettable experience. Your responsibilities include:

• Providing outstanding customer service by addressing inquiries, resolving concerns, and assisting guests with their needs.
• Managing reservations, bookings, and other guest‑related requests with efficiency and professionalism.
• Communicating important information about our vineyard and safari offerings to guests.
• Collaborating with team members to maintain a welcoming and organized environment.
• Handling administrative tasks such as maintaining records and processing payments.

To thrive in this role, you should have:

• 1 year of experience in a customer service or related role.
• Strong communication and interpersonal skills to connect with a wide range of guests.
• A proactive approach to problem‑solving and the ability to stay calm under pressure.
• Attention to detail and excellent organizational skills.
• A genuine enthusiasm for creating positive guest experiences.

At Saddlerock Vineyards and Safari, we take pride in offering a one‑of‑a‑kind experience for our guests, blending the beauty of nature with the charm of our vineyard. As part of our team, you’ll work in a welcoming and supportive environment where your contributions truly make a difference. We value teamwork, dedication, and a passion for hospitality.

If you’re excited about the opportunity to join our team and meet the qualifications listed above, we’d love to hear from you! Take the next step in your career by applying today and become a part of the Saddlerock Vineyards and Safari family.