Auto Dealership Service Advisor

Service Advisor Job Summary

• Greet customers and assess their vehicle issues.
• Explain necessary repairs and associated costs clearly and concisely.
• Schedule service appointments efficiently.
• Ensure timely and quality service delivery.
• Create exceptional customer experiences that exceed Manufacturer standards for Customer Satisfaction Index (CSI).

• Competitive Compensation Package
• Affordable employer-sponsored Healthcare benefits (Medical, Dental, Vision)
• Generous Paid Time Off (Up to 19 days)
• Referral Discount
• Vehicle Purchasing Discounts
• Company-paid $25,000 Life Insurance and Long-Term Disability Insurance
• Community/Family-Oriented Work Environment

• Prior Service Advisor or Selling Experience required.
• Ford Certifications Preferred
• High School Diploma or equivalent.
• Valid driver’s license with a safe driving record.
• Excellent communication and interpersonal skills.
• Proficiency with computers and various software programs.
• A genuine passion for customer service.
• Ability to pass a background check and drug screen.

• Maintain a professional appearance and a clean, organized work area.
• Demonstrate high integrity and a strong commitment to teamwork.
• Be reliable and punctual.

• Ability to stand for extended periods.
• Comfortable with keyboarding.
• Ability to bend, stoop, lift, or carry objects weighing up to 50 pounds.

Disclaimer: This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.