Information Systems Manager

Information Systems Manager

Salary: $91,644.80 to $ annually (DOQ) USD

Under the direction of the Director of Information Technology, the Information Systems Manager oversees the City’s enterprise information systems including GIS, business systems, and IT systems analysis functions. This position provides strategic leadership and technical oversight for application management, data governance, system integrations, and process improvement across the organization. The role includes direct supervision of GIS and IT Systems Analysts to support City-wide operations and ensure reliable, secure, and efficient system performance.

GIS experience required.

Responsibilities include:

• Develop and maintain the City’s Information Systems strategic plan, including long‑range goals, project priorities, budgets, and implementation timelines aligned with organizational objectives.
• Provide leadership, expertise, and support for enterprise systems including GIS, ERP, permitting/land management, public safety systems, asset management, and other line‑of‑business applications.
• Lead planning, design, implementation, and support of enterprise application environments including GIS, analytics, platforms, and enterprise data systems.
• Lead the strategic planning, design, implementation, and oversight of ArcGIS Enterprise, including system architecture, data migration, stakeholder coordination, user training, and performance monitoring.
• Oversee development, configuration, and maintenance of enterprise applications.
• Coordinate system upgrades, enhancements, security updates, and integrations with IT infrastructure and stakeholders.
• Support automation and scripting (Python, SQL, APIs) to improve operational efficiency.
• Manage reliability, performance, and expansion of GIS systems and applications.
• Lead administration and configuration of ArcGIS Online, ArcGIS Enterprise, ArcGIS Pro, and related ESRI extensions.
• Supervise, direct, assign, review, train, and evaluate duties performed by GIS Analysts/Technicians and IT Systems/Business Analysts; interview job applicants.
• Provide training, mentoring, and knowledge transfer on applications, software, and data management best practices.
• Conduct performance evaluations and manage personnel issues according to City guidelines.
• Maintain proficiency in industry standards and coordinate professional development.
• Work closely with end users and department directors to identify system requirements, business processes, technical issues, and training needs.
• Coordinate GIS activities among all City departments and between the City and outside organizations, agencies, service providers, and other stakeholders.
• Provide technical explanations and training to staff and stakeholders with varying levels of technical/GIS knowledge, including presentations at City Council, board, and commission meetings as needed.
• Develop and conduct end‑user application training; develop training materials and documentation; respond to and resolve user inquiries and open records requests.

• Bachelor’s Degree in Information Systems, Geographic Information Systems, Geography, Computer Science, Data Analytics, STEM, or closely related field.
• Five (5) years of progressively responsible experience in information systems, GIS operations, including enterprise geodatabase management, web GIS application development, use of ArcGIS products, SQL, and Python.
• Three (3) years of supervisory or lead experience preferred.
• Relevant certifications (e.g., PMP, ITIL, GISP) preferred.
• Must have a valid Texas Driver’s License and driving record meeting or exceeding City guidelines.

• Healthcare coverage – two plan options through Blue Cross Blue Shield.
• Retirement System – 2:1 matching ratio through TMRS.
• Vacation – accrue 4 weeks paid time off, with 2 weeks automatically credited after introductory period.
• Holidays – paid holidays available immediately upon hire, including service date holiday and floating holiday.
• Gym reimbursement – up to $40 per month for gym membership or active lifestyle subscription.