IT Systems Analyst

Job Summary:

The Systems Analyst will oversee the development and management of application portfolios for each department and will attain all service level agreements for the user community within the organization.

• Plans, coordinates, manages, and designs all operational activities of the IT department; provides direction for IT solutions that enhance mission critical business operations.
• Reviews the performance of IT systems to determine operating costs, productivity levels, and upgrade requirements.
• Develops business case justifications and cost/benefit analysis for IT spending and initiatives.
• Formulates and deploys long-term strategic plans for acquiring and enabling cost effective information processing and communication technologies.
• Oversees negotiations and administration of vendor, outsourcer, and consultant contracts and service agreements.
• Manages life cycle of IT projects; leads and monitors project performance and ensure project scope, time, and quality standards.
• Develops and reviews budget for and from IT department divisions; ensures adherence to policies, procedures, and business objectives.

• Advance knowledge of computer systems and the techniques used in the design of application, information technology equipment, programming language, code writing, and automated mapping.
• Advanced knowledge of business theory, business processes, management, budgeting, and business operations.
• Advanced knowledge of applicable federal, state, and local regulations as they relate to IT and the bidding processes.
• Ability to apply technical expertise in solving business problems with a strong understanding of municipal government goals and objectives.
• Must have the ability to organize, present and interpret to others complex technical data; must be able to reason abstractly using quantitative concepts.

• Bachelor’s Degree in Computer Science, Computer Information Systems, or a related field.
• Three years’ experience managing IT operations AND two years supervisory experience.
• Project Management certificate preferred.
• ITIL v3 Foundations certified preferred.
• A+ and Microsoft certificates preferred.
• Must have a valid Class C Texas Drives License.