Team Lead Technician

Reports To

Project Manager / Operations Manager

The Team Lead Technician is responsible for leading field installation crews, ensuring high-quality workmanship, maintaining jobsite efficiency, and serving as the primary on‑site technical leader for low‑voltage projects. This role combines hands‑on installation with leadership responsibilities, safety oversight, customer coordination, and job documentation. The Team Lead Technician plays a critical role in delivering projects on time, within scope, and in accordance with company standards and industry best practices.

• Field Leadership & Crew Management
  • Lead daily jobsite operations and direct assigned technicians and apprentices
  • Assign tasks and manage workflow to maximize productivity and efficiency
  • Train and mentor junior technicians on installation standards, safety practices, and company procedures
  • Enforce company policies, safety protocols, and workmanship standards
  • Conduct daily job briefings and jobsite coordination
• Installation & Technical Execution
  • Perform and oversee installation of low‑voltage systems including:
    • Structured cabling (Cat5e, Cat6, Cat6A, fiber)
    • Security cameras, access control, intrusion systems
    • Network racks, MDF/IDF buildouts
    • Conduit, pathway systems, and cable management
  • Ensure installations meet manufacturer specifications, code requirements, and company quality standards
  • Perform system testing, labeling, certification, and documentation
  • Troubleshoot technical issues and coordinate with Solutions Engineers when needed
• Project Coordination
  • Work closely with Project Managers and Solutions Engineers to execute project plans
  • Review project drawings, scopes of work, and installation requirements
  • Track material usage and report shortages or issues
  • Provide daily job progress updates and completion reports
  • Coordinate with general contractors, site supervisors, and customer representatives
• Quality Control & Documentation
  • Verify installation accuracy and system functionality before project closeout
  • Maintain clean and organized job sites
  • Complete as‑built documentation, testing results, and punch lists
  • Ensure proper labeling and cable management standards are met
• Safety & Compliance
  • Maintain OSHA and company safety standards at all job sites
  • Conduct job hazard assessments and enforce PPE usage
  • Ensure safe operation of company vehicles, lifts, ladders, and tools
  • Promote a culture of safety and accountability

• 3–5+ years of experience in the low‑voltage industry
• Prior experience leading crews or acting as a senior technician preferred
• Strong knowledge of structured cabling, security systems, and low‑voltage infrastructure
• Ability to read blueprints, drawings, and scope documents
• Strong troubleshooting and problem‑solving skills
• Excellent communication and leadership abilities
• Valid driver’s license with clean driving record
• Ability to lift up to 50 lbs and work on ladders and lifts
• Must be able to pass a background check and drug test

• BICSI Technician or Installer certification
• OSHA 10 or OSHA 30
• Manufacturer certifications (Verkada, Axis, Hanwha, Genetec, etc.)
• Fiber termination and testing certifications

• Field‑based role working on commercial and industrial job sites
• Indoor and outdoor work environments
• Travel to job sites as required
• Occasional overtime based on project schedules

• Maintain high‑quality installation standards
• Meet project deadlines and productivity targets
• Demonstrate leadership, accountability, and professionalism
• Maintain strong customer relationships
• Uphold company culture and operational standards