Case Manager

JOB SUMMARY Provides ongoing case management services and rehabilitation services for individuals with mental illness. Completes assessments and helps manage caseloads. Must be able to make effective assessments and interventions in situations involving mental health services provided to individuals. Ability to network with community agencies, probation and parole, law enforcement, and other social service agencies to facilitate services for individuals. Responsible for coordination, planning, and implementation of the recovery plan.

Ability to communicate with individuals and their families to promote collaboration when creating recovery plans. Must be a self motivator, able to work independently and remain flexible to solve problems and crises. May train others. In region travel is required as needed to provide services. Out of region travel may be required occasionally for trainings. Services may be provided at the office, in home, or other community locations as needed to meet the needs of those served.

Must be familiar with, or willing to be trained in, trauma informed care. This includes understanding, recognizing, and responding to the effects of all types of trauma, and an ability to work in a behavioral environment where staff convey dignity, respect, hopefulness, and the opportunity for choice and empowerment among consumers.

DUTIES AND ESSENTIAL JOB FUNCTIONS Provides ongoing case management services and rehabilitation services for individuals with mental illness to assigned caseload, and other individuals, as determined by Clinic Manager. Provision of clinical supervision and expertise to team members. Knowledge of issues in a rural setting. Demonstrates a positive role model to team members. Acts as a positive role model to those served and advocates on their and their families’ behalf.

Duties include but are not limited to the following:

Maintain understanding of TRR services and UM Guidelines for all LOCs.Will be primarily responsible for assessments, TRRs, and Recovery Plans Will work heavily with clinical care coordinators as a team to ensure positive client care

Will manage caseloads and be a part of assigning clients to clinical care coordinators

Accurately complete a uniform assessment to identify an individual’s needs and strengths as appropriate.

Must be able to utilize an electronic health record system to document collaboratively and concurrently with consumers across all processes, including assessment, service planning, and ongoing consumer provider interactions.

Meet productivity standards and other performance standards set by the agency.

Maintain a flexible work schedule while demonstrating effective time management to meet needs of individuals and families served.

Travel between locations as assigned.

Participate in regular Team staff meetings.

Participate in data collection activities and peer review processes as requested.

Other duties as assigned by supervisor KNOWLEDGE, SKILLS, AND ABILITIESAbility to develop and maintain professional relationships with other staff, community partners, and individuals served. Knowledge of agency and community resources and service options available to individuals. Ability to communicate with youth and their families to promote collaboration in recovery plan development. Work as a team member and independently while remaining flexible to solve problems and crises.

Additional knowledge, skills, and abilities include:

Working knowledge of mental health and substance abuse services and needs.

Must have strong computer operating skills.

Ability to participate respectively as a team member during department and agency meetings.

Excellent verbal and written communication skills.

Ability to work under pressure and meet deadlines while…