Office Manager

Office Manager

Full Time, St. Louis, MO, US

The Office Manager oversees the workflow of the reception and office area, ensuring smooth and efficient daily operations. The role collaborates closely with administrators, practitioners, and clinicians to deliver high‑quality service to consumers and visitors. Responsibilities include maintaining program records, handling confidential information, managing office supplies, supervising reception staff, assisting with front‑desk duties, supporting administrators with reports and data tracking, and adapting to additional location‑specific tasks.

• Lead and support reception staff with a focus on professionalism, respect, and inclusivity
• Oversee daily front‑desk operations, ensuring efficiency and consistent coverage
• Maintain a clean, organized, and welcoming reception and lobby area
• Manage incoming mail, faxes, and internal communications
• Maintain and update databases, records, and required state documentation
• Oversee office logistics including supplies, petty cash, facility keys, and equipment logs
• Process invoices, check requests, and contractor timesheets
• Support leadership with reports, data tracking, and administrative tasks
• Monitor program accounts, service provider records, and related documentation
• Maintain safety, security, and compliance records
• Track IT requests and assist with issue resolution
• Address and document consumer concerns, supporting timely resolution
• Coordinate schedules, meetings, and events, including ordering supplies as needed
• Maintain office procedures and operational documentation
• Prepare correspondence, reports, and meeting minutes
• Hire, train, and supervise reception staff in alignment with company policies

Education: High school diploma or GED required.

Licensure/Certification: Valid driver’s license and auto insurance; at least 21 years of age.

Experience: One or more years of related experience; supervisory experience preferred.

Preferred

Skills:

Proficient use of Microsoft Office (Word, Excel, Outlook).

This role involves a mix of standing, walking, and occasional lifting, alongside regular use of office equipment. Work is performed in a professional office setting with moderate noise levels and occasional outdoor exposure.

Employee benefits and culture fall under the KVC Health Systems umbrella. KVC is a family of private, nonprofit organizations dedicated to strengthening families, preventing child abuse and neglect, and fostering mental‑health wellness. Through a broad continuum of care, KVC offers a positive, supportive workplace where employees can pursue meaningful work with flexibility, wellbeing, learning, inclusion, recognition, and rewards.