Business Banking Specialist

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Banking Specialist within PNC's retail organization, you will be based in Webster Groves, MO.

PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive.

This position does not provide sponsorship for employment visas or participate in STEM OPT.

• Acquire and expand share of wallet for Consumer and Business Banking opportunities under 2 MM in sales revenue. Achieve business results through leadership and productive collaboration with a wide range of ecosystem partners.
• Generate proactive leads and referrals, leveraging bank products and services to grow share of wallet and attract new consumer and business households.
• Manage and grow Business Banking relationships under 2 MM in sales revenue, translating client information into actionable sales strategy and tactics.
• Develop ecosystem leadership inside and outside the branch as a COI, working with partners such as PNCWM, PNC Private Bank, Business Banking and Mortgage.
• Deliver a differentiated client experience, handling client well‑being through tailored solutions for deposits, lending, cash management, payments and investing.
• Work with the branch team to identify opportunities and create referrals for consumer and business banking.
• Conduct lobby engagement activities to connect with clients and position PNC products.
• Manage risk, adhere to policies and procedures, and support branch daily operations.

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
• Managing Risk – Assessing and effectively managing risks associated with business objectives and activities to ensure adherence to PNC’s Enterprise Risk Management Framework.

Preferred Skills
:
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales.

Competencies
:
Banking Products, Business Acumen, Customer Experience Management, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Prospecting, Selling, Understanding Customer Needs.

Work Experience
:
University or college degree with