AI-Driven Process & Journey Transformation Lead
Job in
Webster, Worcester County, Massachusetts, 01570, USA
Listed on 2026-06-26
Listing for:
Mapfre
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
Data Analyst, Data Science Manager, Change Management, Business Systems/ Tech Analyst -
Business
Data Analyst, Change Management, Business Systems/ Tech Analyst
Job Description & How to Apply Below
Mapfre is looking for a Process Excellence & Journey Lead to oversee transformation in processes and customer journeys. In this role, you'll work with cross-functional teams, leveraging AI and advanced analytics to improve operations and customer outcomes. You'll ensure processes are efficient and scalable while collaborating with business leaders to set transformation priorities.
The ideal candidate will have a Bachelor’s Degree and 5+ years in process improvement, with strong problem-solving and analytical skills. The offered salary ranges from $80,000 to $105,000, along with competitive benefits.
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