Service Apprentice Technician

Role Summary

Ken Garff Automotive Group is seeking an Apprentice Technician (Mechanic) to join our team at Big Star Dodge. The role involves hands‑on mechanical work, learning the dealer plumbing and systems, and growing into a main line automotive technician.

• Assist other mechanics and automotive technicians with diagnosing the cause of any malfunction and performing repair work.
• Communicate with the parts department to obtain needed parts.
• Save and tag parts if the job is under warranty or if requested by the customer.
• Assist with examination of the vehicle to determine if additional safety or service work is required.
• Assist in documenting any work performed.
• Attend factory‑sponsored training classes to advance toward becoming a main line automotive technician.
• Keep abreast of factory technical bulletins.
• Ensure that customers’ cars are kept clean.
• Always keep the shop area neat and clean and be able to account for all dealership‑owned tools.
• Understand and follow federal, state and local regulations, such as those governing disposal of hazardous wastes.
• Assist in road‑testing vehicles to quality‑check work performed.
• Master our Dealer Management System (Reynolds) for time keeping, work distribution, electronic inspections, repair quotes and communication.
• Be accountable for all dealership‑owned tools and maintain superior cleanliness throughout the workspace and in all customer vehicles ("leave no trace" standard).

• 1 to 2 years of general maintenance or mechanic experience desired.
• Technical schooling from a mechanic program preferred.
• ASE certification and Safety & Emissions certification preferred.
• General mechanical skills; previous dealership experience a plus.
• Excellent manual dexterity skills as well as patience, creativity, and an eye for detail.
• Valid driver’s license and a good driving record.
• High school diploma or the equivalent.

• Pro Tech reward and recognition program, including predictable pay raises, efficiency bonus, quarterly tool allowance and discounts, and progressive levels (Bronze, Silver, Gold, Platinum).
• Paid training, certifications and real career growth opportunities.
• Paid Time Off starting your first week and a 401(k) with company match.
• Medical, Dental, Vision, Short and Long‑term disability, AD&D and Life Insurance.
• Year‑end bonus program for all employees (Garff Giveback).
• Red Wing boot program (annual replacement of work boots).
• 1:1 Tech to PC support—information is at your fingertips.
• Employee discounts on vehicle purchase, parts and service.

We are an Equal Opportunity Employer. We value diversity and encourage employees of all backgrounds to apply.