Account Specialist
Job in
Webster, Harris County, Texas, 77598, USA
Listed on 2026-05-21
Listing for:
Allometrics Inc
Full Time
position Listed on 2026-05-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator -
Administrative/Clerical
Office Administrator/ Coordinator
Job Description & How to Apply Below
Account Specialist
Full Time Clerical Webster, TX, US
Department/Role Type: Service, Full-time
Location: Main Office, Webster TX
Our Account Specialist must possess excellent writing, speaking, and communication skills, as well as exceptional administrative, organizational, customer service, and sales skills. Must have advanced/fluent computer skills including all Microsoft Office applications.
Responsibilities include the following and other duties may be assigned:
- Schedule service
- Send initial estimates
- Follow up confirmations
- Send service reminders
- Coordinate with scheduling
- Follow up with quotes and scheduled tech appointments
- Check each service prior to the scheduled service
- Collect payments for service jobs prior to the techs visit
- Resolve problems for customers, resolve billing/pricing
- Communicate with accounting department to resolve any discrepancies associated with Service Reports or Work Orders
- Assist with scheduling/Site Compliance
- Provide customer support for any questions pertaining to the account
- Collaborate with the Shipping Department to ensure that the shipments are sent to the appropriate address and to the correct person
- Contact customer for any claims pertaining to damage packages
- Collaborate with inside sales for new service requests, new customer/equipment, etc.
Job requirements, experience, and skills:
- Indy Soft Asset Management Software
- Minimum of 2 years of customer service experience
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