Customer Service Representative; CSR

Rothe’s EEO Statement:

Rothe is an equal opportunity employer and will provide equal employment opportunities to employees and applicants for employment and will not discriminate against employees or applicants on the basis of race, ethnicity, religion, color, sex, pregnancy, national origin, age, military veteran status, ancestry, sexual orientation, gender identity or expression, marital status, family structure, genetic information, or mental or physical disability.

Position: Customer Service Representative (CSR)

Location: Webster, TX

Remote Status: On-Site

Job : 640

# of Openings: 1

CUSTOMER SERVICE REPRESENTATIVE (CSR)

This position will support Rothe Development, Inc. at the Commercial Calibration Laboratory located in Houston, TX.

• Responsible for interfacing with customers in person, on the phone or through email and relaying their needs to the proper staff personnel.
• Responsible for shipping and receiving customer equipment and parts through both 3rd party services and in-house methods.
• Assist driver in packing and loading tools for delivery.
• Responsible for final quality inspection of completed equipment.
• Maintain files containing outsourced tool paperwork and customer purchase orders including scanning to PDF and filing as required.
• Assist the office manager with other tasks and drive as needed.
• Be aware of the relevance and importance of their activities and how they contribute to the achievement of the objectives of the management system.

• This position requires no formal experience and a clean driving record.
• Will be trained with OJT (On Job Training).
• Reports to the Office Manager.

• Vacation
• Sick leave
• Paid holidays
• 401k