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Member Experience Specialist II
Job in
Webster, Harris County, Texas, 77598, USA
Listed on 2026-07-18
Listing for:
Wellby Financial
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Wellby Financial is seeking a Member Service Representative II to support the Contact Center and assist members with inquiries, transfers, and account maintenance. You will deliver a high level of service with empathy and accuracy, using digital tools and traditional channels.
In this role you will resolve problems, escalate when appropriate, and contribute to a positive member experience while adhering to compliance requirements and team goals.
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