Foxboro DCS -Training Instructor- Industrial Automation

Industrial Automation
- The Commercial Technical Training Instructor - Nam

This U.S. based position expects compensation ranging from $86,400 to $108,000 per year, including base pay and short-term incentives. The compensation range applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, benefit bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

The commercial technical training instructor - nam role directly impacts two core aspects of the learning services business – driving profitable growth of learning services in the nam territory and providing industrial automation product training to a variety of audiences, including internal employees, external customers, and third-party affiliates. Instrumental to this position is serving as subject matter expert on ecostruxure products to the courseware development team.

what will you do?

• commercialization (35%)
• identify and convert opportunities to sell learning products and solutions, working closely with sales, proposals, service teams, commercial technical training lead – nam in the territory.
• design the appropriate learning solution for customer business needs, engage confidently with customers during pursuit stage and provide impeccable customer service.
• build proposals, quotations, contracts, sows and provide engagement support, following the department processes.
• highlight any unmet needs, new product requirements/demands that can help improve the offer and sales.
• training delivery (65%)
• deliver technical training classes through the use of virtual classroom technology or in-person.
• complete pre- and post-session tasks that support learners who attended virtual instruction-led courses.
• provide learner support during synchronous and self-paced learning activities.
• adapt to training schedules to train global learners across different world time zones.
• pilot courseware to evaluate the effectiveness and quality of materials.
• preparation and learning
• learn the tools of the learning delivery function.
• prepare and maintain ocs suite of virtual machines and images.
• demonstrate continuous improvements in current best practices, tools, and applications across the learning and training industry, such as facilitated learning, communities of practice, and recorded demonstrations.
• maintain current, in-depth knowledge of the functions and features of the schneider electric ecostruxure product portfolio.
• course development support
• identify on-the-job tasks and challenges related to the targeted audience and courseware focus to ensure engineering project readiness and customer satisfaction.
• review courseware for technical accuracy.
• identify available product, technical, and process materials create technical demos, lab exercises, and courseware assessments as needed, related to courseware development projects.

what's in it for you?

• quarterly commercial results against order, sales, margin and growth goals
• customer and stakeholder satisfaction against the department goals
• training feedback score
• training quality process compliance

what qualifications will make you successful?

• formal qualifications in engineering and adult learning or equivalent experience.
• 2+ years of sales or service experience in a client facing role.
• solutioning and/or consulting experience is an advantage.
• 4+ years of experience configuring, building or maintaining industrial automation systems with specialization in at least 1 offer…