Project Manager, Project & Program Management, Operations Management

It's fun to work in a company where people truly BELIEVE in what they're doing!

* We're committed to bringing passion and customer focus to the business.
* Position Summary

• Works with purpose and is driven to provide the best team member experience.
• Willingness and ability to exhibit Wellby Core Values every day.
• Initiating, planning, and overseeing moderately complex projects through the development of project plans, schedules, and resource assignments.
• Working with multiple internal teams, vendors, and clients.
• Actively participating in early discussions with clients and senior leadership to ensure a clear understanding of the client's desired goals and outcomes.
• Reviewing and understanding contracts and vendor obligations to limit liabilities and risks.
• Working with subject matter experts, project coordinators, and members of the project team to ensure project requirements are documented and understood.
• Determining what resources, processes, and other materials will be necessary to complete projects in the desired timelines.
• Developing plans for each phase of execution. This may involve delegating tasks or significant portions of the project to coordinators or other team members to help maintain a broad overall view of the entire project throughout.
• Ensuring projects adhere to established guardrails.
• Working closely with cross-functional teams to achieve project deliverables, milestones, and goals within established time frames and budgets.
• Scheduling and facilitating project meetings to ensure collaboration across cross-functional teams.
• Ensuring consistent visibility for project teams by monitoring and reporting on business objectives, project achievements, and key performance indicators.
• Proactively identifying and removing obstacles and impediments.
• Creating strategies for risk mitigation and contingency planning.
• Ensuring stakeholder needs and expectations are managed towards the best solution.
• Briefing key stakeholders on progress, including preparing communications suitable for executive audiences.
• Communicating with and managing relationships with vendors and other partners.
• Ensuring appropriate project documentation is maintained.
• Participating in change management activities to improve the implementation experience and sustain changes.
• Fostering a positive and engaging work environment for team members and partners.
• Fostering a culture of continuous learning.
• Performs other duties as assigned.

Knowledge, Skills, And Abilities (KSA)

• Knowledge of Wellby’s organizational functions, and general operating policies and procedures.
• Knowledge of secretarial practices and procedures, business English, spelling, and punctuation.
• Knowledge of personal computer, utilizing Microsoft Office Suite.
• Knowledge of project management tools and methodologies.
• Skilled in operating computer equipment and general office machines such as personal computers, copiers, projection equipment, audio/video, Microsoft Teams, Zoom Video Communications, and adding machines.
• Ability to thrive in a fast-paced team environment and manage time well.
• Ability to communicate clearly and concisely, orally and in writing.
• Ability to motivate others and to work in a large cross-functional team dynamic.
• Ability to efficiently understand and follow oral and written instructions, perform routine duties without close supervision and establish and maintain effective working relationships with other team members.
• Ability to coordinate several concurrent activities simultaneously.
• Ability to lead and inspire dialogue including difficult conversations.

Supervisory Responsibilities

• Team member does not have any supervisory responsibilities.

Complexity & Scope of Work

• The team member performs a number of routine and generally related tasks without supervisory direction.
• The team member may make decisions regarding unusual circumstances on occasion.
• Tasks may occasionally have to be coordinated, integrated, and/or prioritized.
• Courses of action are determined by established procedures and/or the Vice President, Project Management Office.
• The team member’s work is reviewed periodically for accuracy, completion, and compliance with the…