Animal Care Assistant

Animal Care Assistant (Full-Time) | The Bio Dude Inc.

Location: Webster, TX 77598

• FLSA Status: Non-Exempt (Hourly)
• Schedule: Monday–Friday, 8:00 AM–4:15 PM
• Reports To: Operations Supervisor

As an Animal Care Assistant, your main responsibility is to ensure the health and well-being of the animals in your care while collaborating with the Animal Wrangler and Bug Wrangler. This involves feeding and watering the animals, monitoring their behavior and physical condition, addressing any health concerns, and maintaining a clean and safe environment. You will also provide excellent customer service by answering questions and guiding customers on the care and maintenance of reptiles and amphibians.

• Be a team player: stay organized, communicate effectively, ask questions, and collaborate with your team.
• Follow The Bio Dude Inc. dress code policy: maintain clean, neat, and professional attire and hygiene.
• Adhere to safety standards and maintain a safe, efficient work environment.
• Practice warehouse safety and effective communication with associates.
• Maintain accurate clock-in and clock-out records using the designated computer.
• Uphold company policies, standards, and ethics as outlined in the employee handbook.
• Assist management with spreadsheets tracking losses, mistakes, inventory, and daily operations.
• Follow OSHA safety guidelines.
• Perform additional duties as directed by management.

• Care for and monitor the well-being of springtails, isopods, and other invertebrates, ensuring their health and reproduction.
• Monitor and create in-house cultivation for feeder insects like crickets, fruit flies, and roaches to ensure a continuous supply.
• Ensure the health and well-being of all reptiles and amphibians in the store; ensure feeder insects and invertebrates are properly gut‑loaded and hydrated.
• Maintain proper temperature, humidity, and lighting for various species.
• Provide appropriate environmental conditions for each species, such as temperature, humidity, enclosure size, habitats, and substrates.
• Monitor and maintain clean, safe living environments.

• Prepare diets for reptiles and amphibians, including live insects, rodents, or specialized reptile food.
• Educate customers about the nutritional needs of different species.
• Monitor and track feeding schedules to ensure proper nutrition.

• Assist customers in selecting appropriate invertebrates, feeder insects, reptiles or amphibians, and related supplies.
• Offer advice on habitat setup, maintenance, and handling.
• Address inquiries and concerns about caring for reptiles, invertebrates, and amphibians, including care, feeding, and compatibility.

• Monitor animal health and identify signs of illness or distress.
• Support the Animal Care team by helping to maintain accurate and detailed health and medical records.

• Safely handle reptiles and amphibians to demonstrate techniques to customers.
• Teach customers how to handle animals responsibly.
• Process and handle shipments of live animals based on the outlined shipping policy.

• Clean enclosures, habitats, and accessories regularly.
• Replace substrate components, water, and food as needed.
• Maintain hygiene to prevent disease spread.

• Support the animal care team by monitoring inventory levels of invertebrates and feeder insects to ensure consistent availability.

• Promote responsible pet ownership and conservation efforts.

• Provide enrichment activities to stimulate animals’ mental and physical well‑being.
• Encourage natural behaviors, such as climbing or burrowing.

• Troubleshoot health issues, behavior concerns, or habitat setups with the animal care team.

• Stay informed about the latest reptile, invertebrate, and amphibian care through training and research.

• Contact center software (Nextiva).
• Email software (Microsoft Outlook, Front).
• Internet browser software (Shopify Ecosystem, SKULabs).
• Office suite software (Microsoft…