Pricer & Sorter Associate

Job Title:
Pricer & Sorter Associate

Department:
Resale Store

Reports To:

Store Manager

FLSA Status:
Non-Exempt

Prepared By:
Leiza Whitecotton

Approved By:
Jennifer Cloyd, Board President

Date:
Updated June 14, 2025

Basic Function

The Pricer / Sorter is responsible for providing outstanding customer service, processing donations, restocking merchandise, and supporting daily store operations. This position plays a vital role in creating a welcoming donation experience and helping meet store revenue goals.

• Greet customers in a friendly and professional manner.
• Provide assistance to customers regarding products and store policies.
• Assist in receiving, sorting, pricing, tagging, and displaying merchandise.
• Restock shelves and maintain product displays.
• Support inventory management and participate in store promotions.
• Report any customer or safety concerns to the Store Manager.
• Perform other duties as assigned to support the team and store operations.
• Answer the business phone and provide customer service.
• Must be able to lift at least 25 lbs.

• Excellent customer service and communication skills
• Ability to handle transactions accurately and responsibly
• Strong attention to detail and organization
• Dependable and punctual
• Ability to work well in a team environment
• Comfortable standing for long periods and lifting up to 25 lbs

High school diploma or GED required. Training in retail or customer service preferred.

Minimum of 1 year of experience in retail, customer service, or a similar position preferred.