Retail Customer Service

Retail Sales Associates / Retail Customer Service We want you to join us for a career not a job. At EZCORP we are looking for team members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!

Heres what you can expect as a retail customer service representative (pawnbroker):
This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our customer service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Other customer service duties include, but are not limited to:

Providing excellent customer service by greeting customers, interacting with customers in person and on the phone

Processing sales, loans, and extensions

Performing opening and closing store duties

Requirements for the customer service representative (pawnbroker) role include:

High school diploma or GED Customer service, cashier, or retail experience

Excellent communication and interpersonal skills

Work well independently and as member of a team Ability to multitask

Able to pass a criminal background check and drug test Adhere to all company policies, procedures, and regulations

Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus
* No cost for TM only medical insurance when selecting United Healthcare Choice Plan.