Member Experience Sales Associate - Webster

Overview

We’re on the lookout for high caliber, results‑driven team members to join the Orange theory Fitness Afterburn Coaching Team! At Orange theory Fitness, our heartbeat is to deliver proven fitness results for a healthier world. We’re passionate about the ability for all people, regardless of age, shape, size, or ability, to be successful and achieve life‑changing results.

• Demonstrate dedication to ensuring maximum member experience satisfaction.
• Consistently strive for and achieve outstanding member service while meeting and/or exceeding key performance standards.
• Promote enthusiasm for fitness and the OTF brand by assisting new members to embark on their fitness journey.
• Cultivate genuine, experience‑focused connections with members and guests, answering questions, resolving concerns, and conducting outreach regarding membership status.
• Ensure a friendly, helpful, and inclusive experience for all members and guests.
• Deliver an exceptional and versatile sales and service experience, generating inspiration that leads to fitness goal pursuit within the community.
• Maintain a safe and clean studio environment for members and guests.

• Positive, genuine, and passionate – self‑motivated, eager to learn, enjoy interacting, helping others, and sincerely care about the well‑being of others.
• Possess exceptional interpersonal skills and a customer‑service focus with a willingness to deliver above and beyond.
• Have 1+ years of related experience in a similar role.

$14.00/Hour

Variable Hour Employee – Part‑time & Full‑time hours available

20–40, 25 or more preferred

• Opportunities for advancement – we strive to develop our teams and offer long‑term career opportunities.
• WORKOUT FOR FREE!
• Casual/Fitness Dress‑code
• Flexible schedule
• 401(k) Plan
• Dental and vision insurance plans
• Supplemental insurance plans such as hospital, indemnity, and critical illness
• Potential for PTO benefits and medical insurance after initial measurement period

The presence and influence of Diversity & Inclusion within Orange theory Fitness Afterburn is not just a vital and ethical standard to maintain but a powerful confluence and mandatory action. We strive to create an atmosphere free of prejudice and discrimination where all voices can be heard and where diversity can be recognized as an asset rather than an obstacle. Our mission is to coach and train our team to be inclusive and accepting of our differences.

We believe that in order to affect the change that we want to see in the world, it begins with how we, Orange theory Fitness Afterburn, are committed to creating workplace equity and diversity while cultivating, fostering, and protecting a culture of inclusion and acceptance.

• Afterburn participates in the federal government’s E‑Verify Program
• Afterburn provides equal employment opportunities to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
• Afterburn is an Employment‑at‑Will Employer