Resident Advocate Evening B

Job Title

Resident Advocate Evening B

Non-Exempt

Client Services Program

Shelter Manager A

$32,797.44 per year (equivalent to $19.71/hour)

Resident Advocate Evening B is responsible for overseeing and providing direct support to victims of domestic and sexual violence during assigned shifts. Perform related tasks as assigned by the Shelter Manager.

32 hours weekly:
Sunday 4 pm–12:30 am;
Monday 4 pm–12 am;
Tuesday Off;
Wednesday Off;
Thursday 4:30 pm–12:30 am;
Friday 5 pm–12:30 am;
Saturday Off (or as necessary to achieve program objectives).

• Provide crisis intervention assistance to current residents and hotline callers
• Provide orientation to residents regarding all shelter guidelines and procedures and ensure adherence to those guidelines
• Oversee the safety, security, and general welfare of the residents and the shelter facility during assigned shifts
• Maintain confidentiality pertaining to the shelter facility's records, residents, and locale
• Ensure all donations are accepted, recorded, and put away in proper storage areas
• Attend and contribute to shelter and combined staff meetings
• Oversee the cleanliness of the shelter, including checking chores and reassigning as needed
• Document pertinent information in client files and communication log
• Submit maintenance requests for equipment and building repairs
• Check call notes and retrieve client messages
• Other duties as assigned

• Entry-level position, no additional required

• Minimum 4-year degree in Social Work, Sociology, Psychology, Human Services, or comparable experience
• Must pass a criminal background check, motor vehicle report, and reference checks
• Must have a clean driving record/provide proof of automobile insurance coverage/be insurable
• No drivers under the age of 21
• No DUI, reckless driving, suspended license violations
• No more than 2 moving violations in a 3-year period for drivers over the age of 25
• No more than 1 moving violation in a 3-year period for drivers 21–25
• Ability to lift/carry/move a minimum of 40 lbs. for an extended distance
• Ability to lift/carry/move a minimum of 40 lbs. for an extended distance

• Ability to demonstrate communication and problem-solving skills that encourage and empower residents to seek remedies for positive changes
• Ability to handle multiple tasks and prioritize changing workload
• Ability to make independent decisions to benefit residents, the shelter facility and the agency
• Sensitivity regarding the issues of family violence and sexual assault and the ability to remain calm in crises
• Ability to understand residential programs and the dynamics of communal living

Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job-related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation.

Opportunity is provided to all employees based on qualifications and job requirements.

NOTE:

It is the policy of BATP not to hire applicants who have received services from our agency within the previous 12 month period.