Resident Advocate Evening

Position Details

Job Title: Resident Advocate Evening A
FLSA Status: Non-Exempt
Department: Client Services Program
Reports to: Shelter Manager A
Effective Date: (none specified)
Pay Rate: $41,000 per year (
Hourly Rate: $19.71)

Resident Advocate Evening A position oversees the shelter operations including service delivery to residential clients during assigned shifts.

40 hours weekly. Shift schedule:
Sunday – 8 am to 4:30 pm;
Monday – 5 pm to 12:30 am;
Tuesday – 5 pm to 12:30 am;
Wednesday – 4:30 pm to 12:30 am;
Thursday – Off;
Friday – Off;
Saturday – 8 am or 4:30 pm.

• Provide crisis intervention assistance to current residents and hotline callers.
• Oversee the safety, security, and general welfare of adults and children utilizing the shelter facility during the assigned shift.
• Provide orientation to residents regarding all shelter guidelines and procedures and ensure adherence to those guidelines.
• Maintain confidentiality pertaining to records, residents, and the locale of the shelter facility.
• Ensure all donations are accepted, recorded, and put away in proper storage areas.
• Attend and contribute to shelter and combined staff meetings.
• Oversee the cleanliness of the shelter to include checking chores and reassigning as needed.
• Submit maintenance requests for equipment and building repairs.
• Check call notes and retrieve client messages.
• Perform other duties as assigned.

Entry-level Position, No Additional Requirements.

• Minimum of a 4‑year degree in Social Work, Sociology, Psychology, Human Resources, or comparable experience.
• Must pass a criminal background check, motor vehicle report, and reference checks.
• Must have a clean driving record, be insurable, and have at least three years of verifiable driving experience.
• Provide and maintain proof of personal automobile insurance.
• Ability to lift/carry/move a minimum of 40 lbs for an extended distance.

• Demonstrate communication and problem‑solving skills that encourage and empower residents to seek remedies for positive changes.
• Handle multiple tasks and prioritize changing workload.
• Make independent decisions to benefit residents, the shelter facility, and the agency.
• Show sensitivity regarding the issues of family violence and sexual assault and remain calm in crises.
• Understand residential programs and the dynamics of communal living.

Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non‑job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation.

Opportunity is provided to all employees based on qualifications and job requirements.

NOTE:

It is the policy of BATP not to hire applicants who have received services from our agency within the previous 12‑month period.