Resident Advocate Evening C

Resident Advocate Evening C

Position oversees the shelter operations including service delivery to residential clients during assigned shifts.

Hours:

40 hours weekly, Sunday - Off/Monday – Off/Tuesday – 4 pm to 11:30 pm/Wednesday – 4 pm to 12 am/Thursday – 3 pm to 11 pm/Friday- 2:30 pm to 10:30 pm/Saturday 4 pm to 12:30 am or as necessary to achieve program objectives, tasks, activities, and responsibilities.

Essential Duties and Responsibilities:

• Provide crisis intervention assistance to current residents and hotline callers.
• Oversee the safety, security, and general welfare of adults and children utilizing the shelter facility during assigned shift.
• Provide orientation to residents regarding all shelter guidelines and procedures and ensure adherence to those guidelines.
• Maintain confidentiality pertaining to records, residents, and locale of shelter facility.
• Ensure all donations are accepted, recorded, and put away in proper storage areas
• Attend and contribute to shelter and combined staff meetings
• Oversee the cleanliness of the shelter to include checking chores and reassigning as needed
• Submit maintenance requests for equipment and building repairs
• Check call notes and retrieve client messages
• Other duties as assigned

Qualifications:

Entry-level position, no additional required Education and Other Requirements:

• Minimum of a 4-year degree in Social Work, Sociology, Psychology, Human Resources, or comparable experience.
• Must pass a criminal background check, motor vehicle report, and reference checks.
• Must have a clean driving record/ have automobile insurance coverage, be insurable.
• No drivers under the age of 21
• No DUI, reckless driving, suspended license violations
• No more than 2 moving violations in a 3-year period for drivers over the age of 25
• No more than 1 moving violation in a 3-year period for drivers ages 21-25
• Provide and maintain proof of personal automobile insurance.
• Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.

Job-Specific

Competencies:

• Ability to demonstrate communication and problem-solving skills that encourages and empowers residents to seek remedies for positive changes.
• Ability to handle multiple tasks and prioritize changing workload
• Ability to make independent decisions to benefit residents, the shelter facility and the agency.
• Sensitivity regarding the issues of family violence and sexual assault and the ability to remain calm in crises.
• Ability to understand residential programs and the dynamics of communal living.