Resident Advocate Relief

Job Title

Resident Advocate Relief

FLSA Status:
Non-Exempt

Department:
Client Services Program

Reports To:

Shelter Manager B

Pay Rate: $18.00 per hour

Resident Advocate Relief position oversees the shelter operations including service delivery to residential clients during assigned shifts.

PRN - Report as Needed;
Part-time position with flexible schedule to achieve program tasks and activities, including attending required trainings and meetings.

• Provide crisis intervention assistance to current residents and hotline callers.
• Oversee the safety, security, and general welfare of adults and children using the shelter facility during assigned shifts.
• Provide orientation to residents regarding all shelter guidelines and procedures, ensuring adherence.
• Maintain confidentiality regarding records, residents, and shelter location.
• Ensure all donations are accepted, recorded, and stored properly.
• Attend and contribute to shelter and combined staff meetings.
• Oversee the cleanliness of the shelter, including checking chores and reassigning as needed.
• Submit maintenance requests for equipment and building repairs.
• Check call notes and retrieve client messages.
• Perform other duties as assigned.

Entry-level position, no additional requirements beyond those listed.

• Minimum of a 4-year degree in Social Work, Sociology, Psychology, Human Resources, or comparable experience.
• Must pass a criminal background check, motor vehicle report, and reference checks.
• Must have a clean driving record and automobile insurance coverage; be insurable.
• No drivers under the age of 21.
• No DUI, reckless driving, or suspended license violations.
• No more than 2 moving violations in a 3-year period for drivers over the age of 25.
• No more than 1 moving violation in a 3-year period for drivers ages 21-25.
• Provide proof of personal automobile insurance.
• Ability to lift, carry, or move a minimum of 40 lbs. for an extended distance.

• Demonstrate communication and problem-solving skills that encourage and empower residents to seek remedies for positive change.
• Handle multiple tasks and prioritize changing workload.
• Make independent decisions to benefit residents, the shelter facility, and the agency.
• Show sensitivity to issues of family violence and sexual assault and remain calm in crises.
• Understand residential programs and the dynamics of communal living.

NOTE:

This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the organization’s ongoing needs.

Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation.

Opportunity is provided to all employees based on qualifications and job requirements.

NOTE:

It is the policy of BATP not to hire applicants who have received services from our agency within the previous 12-month period.