Resident Advocate Evening B

Resident Advocate Evening B

Resident Advocate Evening B is responsible for overseeing and providing direct support to victims of domestic and sexual violence during assigned shifts. Perform related tasks as assigned by the Shelter Manager.

HOURS:

32 hours weekly, Sunday – 4 pm to 12:30 am/Monday – 4 pm to 12 am/ Tuesday - Off/Wednesday – Off/ Thursday 4:30 pm to 12:30 am/Friday – 5 pm to 12:30 am/Saturday Off or as necessary to achieve program objectives, tasks, activities, and responsibilities.

Essential Duties and Responsibilities:

• Provide crisis intervention assistance to current residents and hotline callers.
• Provide orientation to residents regarding all shelter guidelines and procedures and ensure adherence to those guidelines.
• Oversee the safety, security, and general welfare of the residents and the shelter facility during assigned shifts.
• Maintain confidentiality pertaining to the shelter facility's records, residents, and locale.
• Ensure all donations are accepted, recorded, and put away in proper storage areas.
• Attending and contributing to shelter and combined staff meetings.
• Oversee the cleanliness of the shelter, including checking chores and reassigning as needed.
• Document pertinent information in client files and communication log.
• Submit maintenance requests for equipment and building repairs.
• Check call notes and retrieve client messages.
• Other duties as assigned.

Qualifications:

• Entry-level position, no additional required.

Education and Other Requirements:

• Minimum 4-year degree in Social Work, Sociology, Psychology, Human Services, or comparable experience.
• Must pass a criminal background check, motor vehicle report, and reference checks.
• Must have a clean driving record/provide proof of automobile insurance coverage/be insurable.
• No drivers under the age of 21
• No DUI, reckless driving, suspended license violations
• No more than 2 moving violations in a 3-year period for drivers over the age of 25
• No more than 1 moving violation in a 3-year period for drivers ages 21-25.
• Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.

Job-Specific

Competencies:

• Ability to demonstrate communication and problem-solving skills that encourage and empower residents to seek remedies for positive changes.
• Ability to handle multiple tasks and prioritize changing workload
• Ability to make independent decisions to benefit residents, the shelter facility and the agency.
• Sensitivity regarding the issues of family violence and sexual assault and the ability to remain calm in crises.
• Ability to understand residential programs and the dynamics of communal living.