Case Manager ESG, CoC

Job Title
:
Housing Case Manager, ESG, CoC
FLSA Status
:
Non-Exempt
Department
:
Client Services
Reports to
:
Housing Manager
Effective Date
:
Pay Rate
: $45,000 per year ($21.63 hourly)

Provide housing case management assistance to survivors of domestic violence or sexual assault. Evaluate the needs of the family and connect them to resources to meet those needs (e.g., clothing, furniture, food).

Mon-Wed: 8:30 am–5:30 pm
Thur: 11:00 am–7:30 pm
Fri: 8:00 am–3:00 pm

• Ensure housing program survivors remain safe, stable, and thriving using a collaborative model and building rapport and relationships.
• Conduct casework with housing participants, including goal setting, education, personal financial planning, referral to BATP’s victim advocacy program, and other services as necessary.
• Utilize positive reinforcement, reflective listening, harm reduction, and other evidence‑based intervention strategies to help the survivor identify and address behaviors that put them at risk for losing housing.
• Provide a crisis resources map and instructions/modeling on using 211 for additional resources.
• Review and remain knowledgeable of housing grant program regulations and data standards.
• Maintain program participant records and strict confidentiality when completing file maintenance and working with collaborative partners.
• Document and communicate accomplishments and challenges; review, prepare, and organize participants’ files and database for internal and external monitoring.
• Attend trainings and meetings.
• Perform other duties as assigned.

• Two‑year degree with a minimum of 3 years of related administrative/program experience, or a minimum of 6 years of strong experience in a related environment with demonstrated effectiveness.
• Strong administrative skills and computer knowledge of programs.
• Effective oral and written communication skills.
• Ability to manage multiple tasks and prioritize changing workloads.
• Ability to maintain confidentiality.
• Sensitivity and knowledge about the issues addressed by BATP.
• Ability to be on location to on‑call status areas within 45 minutes.
• Must have a clean driving record, automobile insurance coverage, and be insurable. Must show at least three years of verifiable driving experience. No more than two moving violations in a three‑year period for drivers over the age of 25; no more than one moving violation for drivers ages 21‑25.
• Provide proof and maintain personal automobile insurance coverage.
• Must be 21 years of age or older.
• Must be able to lift/carry/move a minimum of 40 lb. for an extended distance.

Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non‑job‑related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay, or other forms of compensation.

Opportunity is provided to all employees based on qualifications and job requirements.

It is the policy of BATP not to hire applicants who have received services from our agency within the previous 12‑month period.