Assistant Operations Manager, Wealth Advice Center

Your role

• Serve as deputy to the Wealth Advice Center Operations Managers by assisting with the daily review of items including client money movement, trades, new account approvals, client correspondence, and trade error correction.
• Ensure branch Operations Personnel are addressing service requests from our 40+ Client Service Associates, 250+ Financial Advisors, and 200,000+ clients in a timely and efficient manner.
• Train and develop new Operations team members as they join the Wealth Advice Center platform.
• Identify and escalated the resolution of urgent client service issues.
• Drive and execute various business initiatives that are in line with the WAC’s growth plan.
• Promote a culture of ongoing learning & development.
• Implement service excellence standards, including coaching and educating operational support staff on the Client Experience best practices and suitability.

Full Time

338289

Charlotte, Dallas, Weehawken

You’ll be working as part of our Operations team managing helping to managed the day to day supervisory review process within the Wealth Advice Center. You will play a critical role in assisting our Operations team management mitigate operational risk while simultaneously delivering excellent, timely service to our clients and our sales teams.

• Ideally 2-3 years of experience working with a leading financial institution.
• A strong track record of success in previous positions.
• FINRA Licenses Series 9 and Series 10 are required & mandatory requirement to perform this role.
• Other FINRA licenses such as SIE, Series 7, Series 66 are highly preferred.
• Undergraduate degree is mandatory.

• Known for getting things done and inspiring others to follow you.
• Highly detail oriented and prioritize work to ensure everything is completed in a timely manner.
• An excellent problem solver and collaborate well with other people and teams.
• Proficient with Microsoft Suite Applications, including Outlook, Word & Excel.
• An individual that demonstrates self-confidence and the ability to maintain composure in challenging environments.
• Driven with a proactive mindset.
• An excellent listener and have outstanding communication skills, both verbal and written.
• Able to adapt and work well under pressure in a demanding corporate environment.
• Able to manage projects independently while assuming a high level of responsibility.
• Ability to lead and positively influence others in a challenging environment.

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe. We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do.

• United States
  - New Jersey
  - Weehawken: min USD 70,000 - max USD 93,000 / annum.

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.