Administrative Specialist - Communications

Who We Are:

Since 1946, we’ve been providing compassionate treatment to support the behavioral, physical and emotional health of children and families, where the needs of each child are individually assessed and dynamic treatment plans are specifically designed to properly transition them from disruptive to permanent, stable environments. Our services include community-based services, residential treatment, and treatment foster care programs throughout our locations in central and northeast Ohio and West Virginia.

Working at The Village Network:

The Village Network prides itself on a Culture of Care:
Come be a part of the mission and a member of a team that has a passion for what they do and the people they serve.

Competitive salaries and great benefits including a 403(b) plan with both a 5% company contribution and 50% match of the first 7% after 1 year of service.
192 hours (YES 24 DAYS!) of PTO offered in the first year in addition to 6 paid holidays for full-time employees with potential for PTO buyback for unused time.
12-year history of providing annual bonuses, as well as offering PTO Buybacks.

Advancement Opportunities:
The Village Network is a growing organization and we aim to promote from within.

Job Title:

Administrative Specialist - Communications Specialty:
Communications and Corp HQ Admin Duties

Reports To:

EVP of Communications and Public Relations Direct Reports:
NoneFLSA Status:
Non-exempt, Hourly

Summary:

As a partner in building brighter futures for youth and their families, your role will be to assist with and facilitate administrative duties for TVN Corporate Offices. You will maintain the front desk and various administrative functions that align with The Village Network’s (TVN) Mission, Vision & Values.

Trauma-Informed Workplace

Note:

The Village Network wants to be a great place to work, and we are committed to being a trauma-informed and responsive workplace, believing the practices that help people heal and thrive in our services should also guide how we treat and interact with each other.

As an employee of TVN, you will endeavor to learn and practice:

Making physical and psychological safety a priority

Being open and honest, especially when things are hard, without fear of retribution

Supporting each other

Ensuring clarity of responsibilities and accountability of self and others

Working together collaboratively

Actively listening and creating space for giving or receiving feedback, recognizing it may or may not be applied

Treating people with dignity and respect

Essential Tasks, Duties, and Responsibilities:

Reception & Administration Greet all guests and answer general phone calls at TVN HQ in a warm, professional manner while directing individuals to the appropriate party. Lock and unlock main doors daily.

Manage the main reception area, keeping it organized and presentable.

Handle and distribute TVN incoming and outgoing mailings daily, as well as ship, receive in/and distribute packages to addressed individuals in a timely manner. Coordinate monthly billing distribution.

Order and stock supplies, including office supply room, copier and kitchenette areas.

Provide clerical and administrative support including but not limited to gathering data, creating/maintaining Excel reports, creating/maintaining correspondences, data entry, electronic scanning, faxing, department mail distribution, and special projects as needed.

Marketing and Event Management Support Maintain and curate content for company social media channels (e.g., Facebook, Instagram, Linked In).Assist in designing, preparing and printing marketing collateral and presentation materials.

Help coordinate details for in-house and off-site corporate events, client appreciation gatherings and off-site meetings.

Assist with making edits to the company website and coordinating basic email marketing campaigns as needed.

Track marketing engagement metrics and maintain the customer relationship management (CRM) database as requested.

Provide general assistance with marketing research, email outreach and other duties as assigned.

Knowledge, Skills, and Abilities:

High school diploma or equivalent required;
Associate or bachelor’s degree in…