Customer Service Representative - Pocahontas

Customer Service Representative
- Pocahontas

Arisa Health is seeking a Customer Service Representative in our Pocahontas location. A high school diploma or equivalent is required. Two years of experience in a related field is required. The position will be scheduling appointments on behalf of therapists, running reports in internet sites as well as Microsoft Excel, and providing information directly to current and potential clients of Arisa Health.

As part of the Arisa Health service delivery system, the scheduler will provide an interactive, welcoming response to all inquiries for service by engaging clients in a supportive, non-judgmental way.

• Accurate and complete data collection to prepare and maintain client records.
• Accurate maintenance of fee agreements, updating eligibility.
• Ensuring that needed pre-certifications and authorizations are in place.

• High school diploma or equivalent.
• Two years of experience in a related field.
• Proficiency with internet sites and Microsoft Excel.

Full time, Monday
- Friday, 8:00 a.m.

- 5:00 p.m.

Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.