Enterprise AI Customer Success Leader
Job in
Weirton, Hancock County, West Virginia, 26062, USA
Listed on 2026-06-29
Listing for:
Genesys Cloud Services, Inc.
Full Time
position Listed on 2026-06-29
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Genesys Cloud Services, Inc. is seeking an experienced leader to drive AI-powered customer experience solutions. You will manage enterprise customer relationships, develop success plans aligned with customer objectives, and engage with executives to boost retention and expansion.
The ideal candidate has at least 10 years of relevant experience, a solid understanding of SaaS platforms, and a proven ability to influence customer outcomes. Compensation is competitive, ranging from $128,700 to $226,300 annually, with comprehensive benefits.
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