Controls Engineer Technical Support
Job in
Weirton, Hancock County, West Virginia, 26062, USA
Listed on 2026-06-08
Listing for:
Dematic
Full Time
position Listed on 2026-06-08
Job specializations:
-
IT/Tech
Systems Engineer, Electrical Engineering, Technical Support
Job Description & How to Apply Below
Dematic has a need for a Controls Engineer in Dematic's Technical Support group, Customer Service. The successful candidates will have experience working in the material handling industry and directly working with customers remotely using schematics and PLC logic to find and isolate the issue.
This is What You Will do in This Role:- Participate in the support of complex systems that integrate hardware and software.
- Provide support in complex material specification, schematic troubleshooting and appropriate follow-up.
- Participate in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction.
- Provide troubleshooting expertise to Dematic's customers.
- Travel between 10-20% to different customer locations which may include weekends and overtime.
Qualifications:
- Bachelor's Degree
- 3 to 5 years of experience in a related field providing Customer Service Support.
- Experience with Allen Bradley Logix PLC controls platforms.
- Experience with controls hardware troubleshooting.
- Siemens and Modicon PLC experience a plus.
- Electrical troubleshooting experience.
- Strong Customer Service mentality.
- Strong verbal communication skills over the phone.
- Ability to work independently.
- Ability to work in shifts.
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