Oracle Service Delivery Manager
Job in
Weirton, Hancock County, West Virginia, 26062, USA
Listed on 2026-06-23
Listing for:
Centroid Systems, Inc.
Full Time
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Systems Analyst, Systems Administrator
Job Description & How to Apply Below
Managing and developing client relationships, the full-time Oracle Service Delivery Manager will oversee the delivery of managed services across multiple client engagements while ensuring adherence to service level agreements in a remote environment.
Key responsibilities- Coordinate support resources and facilitate communication with customers, internal partners, and vendors
- Lead team training on IT service delivery processes and manage 24x7 support operations delivered by a global team
- Track and manage client statements of work, budgets, and project resource timesheets while ensuring excellence in service delivery
- Minimum of 10 years of experience in delivering Enterprise IT Services
- 3 to 5 years of experience managing teams within an IT Service Delivery organization
- Experience managing Oracle projects and multiple accounts across various industries
- Demonstrable experience in managing customers and IT service delivery
- Bachelor's degree preferred
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