Technical Architect​/Senior Technical Architect - PubSec

Technical Architect / Senior Technical Architect

As a Technical Architect, you will serve as a strategic advisor and Salesforce product and platform expert to the company's largest, most complex customers in the Public Sector.

• Serve as a trusted advisor to the client.
• Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community's overall knowledge base and expertise.
• Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.
• Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking.
• Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution.
• Manage customer expectations; negotiate solutions to complex problems with the customer and third‑party partners.
• Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forward.
• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs.
• Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform.

• 8+ years enterprise architecture or consulting experience on the Salesforce Platform (Core Sales/Services) within Public Sector.
• Strong application design skills combined with strong data, integration, and security architecture skills.
• Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences.
• Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
• Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience.
• A great listener with the ability to connect with people in diverse roles.
• Proven ability to analyze, design, and optimize business processes via technology and integration.
• Resourceful and innovative thinker who can work through and solve problems.
• Qualification for this job is contingent upon acceptable results from a background investigation and your obtaining and maintaining the specific level of U.S. Government security clearance required for this role. U.S. citizenship (U.S. born or naturalized) required.

• Metro DC located.
• Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications.
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
• Experience in public sector digital transformation initiatives.
• Hands‑on experience with Public Sector Solutions Agentforce Public Sector.
• Hands‑on experience with Omni Studio.
• Ability to convey and convince customers of best practices at various levels within a large organization.
• Application design and development background.
• Travel may be required and varies depending on the client requirements.

Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint or other classifications protected by law.

This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination and all other aspects of employment.

The typical base salary range for this position is $172,500 - $313,700 annually. Base pay ranges in selected locations (California, New York, Boston, Chicago, Seattle, Washington DC) are $207,800 - $344,700 per year. The range reflects base salary only and does not include bonus, incentives, equity or benefits.