Systems Administrator

In the Division of Water Reclamation, under direction, the Systems Administrator will install and maintain the Water Reclamation plants SCADA system hardware and software.

• User support for management and operators using the desktop/HMI’s on the SCADA network.
• Installs new hardware and software packages.
• Modifies and adapts software features and structures to meet the needs of the clients.
• Maintains day-to-day operation of the Windows OS for desktops and servers including but not limited to upgrades, systems backups and recovery, user accounts, security Logs, creating/using batch files, and systems health status.
• Analyzes and resolves problems associated with desktop and server hardware and operating systems software.
• Detects, diagnoses, reports, and/or corrects system/server problems.
• Communicates with programmers and other IT staff to resolve these issues.
• Monitors, analyzes, and resolves security issues regarding the computer system and the network and evaluates and installs security patches & antivirus program.
• Remains current on operating system vulnerabilities.
• Writes and or adds to current system documentation, program specifications, production procedures, and other documentation that may include user manuals and instructions.
• Maintains accurate documentation and administrative information of the operating systems.
• Install, support, and maintain UPSes for core servers.
• Responsible for recycling old UPS chassis and batteries when the hardware refresh happens.
• Participates in Citywide information technology projects.
• Participates in professional activities to remain knowledgeable regarding developments in the field of systems administration.
• Performs related duties as required.

This is primarily performed on premises at the facilities. 0% remote capability
.

• A bachelor's degree in computer science, information technology, cybersecurity or closely related field.
• Valid certification in Cisco CCNA, CompTIA Network+ Microsoft Certified.
• Windows Server Administrator Associate AZ 802 Windows Server Hybrid Administrator Associate (AZ-800/801), CompTIA Server+, Dell Power Edge Operate Certification.

(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)

Maintains day-to-day operation of operating systems (OS) including but not limited to upgrades, systems backups and recovery, user accounts, security logs, shell scripting, and systems health status;

Analyzes and resolves problems associated with server hardware and operating systems software; detects, diagnoses, reports, and/or corrects system/server problems; communicates with programmers and other IT staff to resolve these issues; closes help desk tickets as maintenance work is completed and/or problems are resolved;

Coordinates and communicates network maintenance schedule, repairs, and downtime to appropriate staff for communication to clients/users; coordinates hardware and software repair issues in conjunction with support personnel;

Monitors, analyzes, and resolves security issues regarding computer system; evaluates and installs security patches; remains current on operating system vulnerabilities;

Confers with management to determine user requirements, procedures, and problems in order to improve efficiency and effectiveness of existing operating systems or to create new systems; researches, analyzes and tests application or system software for compatibility and capability to perform necessary job assignments;

Installs new hardware and software packages; modifies, and adapts software features and structures to meet the needs of the clients; provides technical assistance to clients and end-users;

Writes system documentation, program specifications, production procedures, and/other documentation that may include user manuals and instructions; maintains accurate documentation and administrative information for the operating systems;

Provides training to staff and coaches subordinate personnel in the performance of their duties, raising their overall technical knowledge;

Participates in Citywide information technology projects; participates in professional activities to remain knowledgeable regarding developments in the field of systems administration.

Possession of a bachelor's degree and two (2) years of experience in computer or information systems maintenance, systems administration, or systems analysis. Substitution(s):
Possession of an associate's degree and an additional two (2) years of experience as listed above, or valid certification as a Microsoft Certified Solutions Associate:
Windows Server, Hewlett-Packard Unix Certified Systems Administrator (HP-UX CSA) or comparable certification and an additional two (2) years of experience as listed above, or an additional four (4) years of experience as listed above may be substituted for the bachelor's degree.

Possession of a valid motor vehicle operator's license.

Individual positions in this…