Director, DC Operations; West Virginia)

About Nscale

Nscale is the vertically integrated AI cloud engineered for AI. We own and operate the full stack — energy, data centres, GPU superclusters, orchestration, and AI services — delivering high-performance infrastructure to AI-native companies, enterprises, and governments across Europe and the US. We are deploying GPU capacity at hyperscale, operating some of the densest, most advanced AI infrastructure in the world.

At Nscale, our Data Center Operations team plays a critical role in delivering safe, reliable, and high-performing infrastructure for our customers, where operational excellence is central to everything we do. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work.

If you join our team, you'll be contributing to building the technology that powers the future.

Nscale is seeking an experienced Director, DC Operations to lead the operational performance of our West Virginia campus. This is a senior leadership role with accountability for day-to-day operations, operational readiness, maintenance, incident response, risk management, team development, and continuous improvement across a highly complex, high-availability data center environment.

Nscale's AI infrastructure requires an operating model that goes beyond traditional data center facilities management. High-density compute, significant electrical loads, advanced cooling systems, rapid infrastructure deployment, and evolving AI technology create a dynamic environment where operational discipline, speed of execution, and sound technical judgment are critical.

You will lead the Operations function with clear accountability, strong operational standards, effective escalation paths, and consistent execution. You'll partner closely with Engineering, Construction, Commissioning, IT/AI Infrastructure, Security, EHS, Procurement, and other functions to ensure the campus is operationally ready, maintainable, scalable, and capable of supporting Nscale's rapidly growing AI infrastructure.

This is a site-based leadership role requiring a strong operational presence at the West Virginia campus. Relocation will be expected for candidates who are not within a reasonable commuting distance.

• Provide overall operational leadership for the West Virginia campus and its critical infrastructure.
• Build a culture centered on safety, operational discipline, accountability, reliability, and continuous improvement.
• Establish the operating model, staffing, capabilities, and leadership structure required to support current operations and future growth.
• Establish effective communication, escalation, and decision-making processes for routine operations and critical events.
• Lead an operational excellence program with meaningful KPIs for safety, availability, maintenance, readiness, response, and training.

• Define Nscale's operational readiness requirements for new facilities, systems, capacity expansions, and major infrastructure deployments.
• Partner with Engineering, Construction, and Commissioning to ensure infrastructure transitions into operations with the right procedures, documentation, training, maintenance strategies, spares, controls, and monitoring in place.
• Establish clear readiness and acceptance criteria before infrastructure is placed into operational service.
• Build a repeatable readiness model that scales with Nscale's growth and incorporates lessons learned into future deployments.

• Provide…