Administrative Coordinator, Graduate Center Career Development

Overview

The Administrative Coordinator provides administrative support to the Graduate Center for Career Development (CCD). This role supports the office’s daily operations, planning and execution of career events, and fosters student engagement through daily interactions and coordination of program logistics.

• Serve as the primary point of contact for students and visitors; handle in-person, phone, and email inquiries.
• Manage front desk operations, ensuring consistent, professional coverage and maintaining a welcoming office environment.
• Supervise, train, and schedule work‑study students; assist with hiring.
• Generate and analyze reports on student engagement and feedback (e.g., number of advising appointments, appointment types).
• Provide administrative support to leadership, including scheduling and special projects; support the Director with calendar and travel scheduling if needed.
• Identify and implement improvements to office and program workflows to enhance efficiency and student experience.
• Manage critical office functions, including inventory and ordering of supplies.
• Support marketing projects, presentations, research, and special projects.
• Collaborate with CCD staff, campus partners, and external stakeholders to support programs such as the Interview Coach program and Professional Branding Specialist.
• Serve as liaison for facilities to ensure that the office space is maintained and in working order.
• Support the international graduate student CPT coursework, including receiving, reviewing, and approving internship requests.
• Coordinate event logistics for career fairs, orientations, and signature events (scheduling, space reservation, catering, facilities requests).
• Maintain accurate event data tracking in Career Connect (12twenty).
• Support event promotion through student communication channels.
• Coordinate student appointment schedules and logistics with Professional Branding Specialist, alumni Coaches, and Mock Interview Coaches.
• Assume additional responsibilities as required.

The role will work with 2–3 student workers.

• Associate’s degree (Bachelor’s preferred).
• At least 2–4 years of administrative, operations, or program coordination experience (higher education or student services environment preferred).
• Strong organizational and project management skills; ability to manage multiple priorities and deadlines.
• Commitment to excellent customer service and creating a positive student experience.
• Excellent interpersonal, written, and verbal communication skills; ability to interact effectively with diverse stakeholders.
• Experience coordinating events, programs, or logistics with a strong attention to detail.
• Ability to work independently, take initiative, and proactively problem‑solve; entrepreneurial spirit.
• Team player with strong collaboration skills.
• Ability to work effectively with individuals from diverse cultural and professional backgrounds.
• Proficiency with Microsoft Office Suite, especially Excel and PowerPoint.
• Ability to learn new technologies and systems quickly and adapt to changing priorities.
• Interest in continuous improvement and identifying opportunities to enhance operational efficiency and student experience.
• Vision to propose new methods, take thoughtful risks, and embrace change.

This position will primarily work in person with the flexibility to work remotely one day per week at the manager’s discretion.

• Experience with CRM tools such as Salesforce or student systems such as 12
  
  Twenty (preferred).

Non‑exempt position, $30.82‑$34.24 per hour; eligible for bonuses based on performance and budget.

• Medical, dental, vision, group life and long‑term disability insurance, business travel accident insurance, and mental health benefits.
• Starting at 2 weeks of vacation annually, 2 weeks of sick time, 1 week of paid family illness time, 6 weeks of paid parental leave, and 12 paid holidays per year.
• Participation in a 403(b) retirement plan with mandatory employee contributions and a 4:1 employer match.
• Well‑being programs, virtual fitness platform, and employee assistance program.

Babson College is an equal opportunity employer and encourages applications from all qualified individuals. All employment decisions are based on merit, qualifications, and business needs.