Specialist, Vendor Management

Overview

Sun Life U.S. is one of the largest providers of employee and government benefits, helping about 50 million Americans access care and coverage. We offer a portfolio of benefits and services and operate nationwide with more than 6,400 employees and associates in partner dental practices.

Specialist, Global Vendor Partnership supports the Manager, GVP and business stakeholders in managing and overseeing suppliers. The role works with existing vendors and internal partners (business leaders, legal, sourcing, ORO, finance, etc.) on all vendor-related activities, tracks and reports vendor activity and spend, and proposes process improvements.

• Oversee contract pipeline for renewals and terminations.
• Conduct regular business partner reviews to assess supplier performance, address issues, and plan the supplier lifecycle.
• Support renewal and termination plans, ensure on‑track progress, and escalate issues promptly for timely resolution.
• Communicate termination notifications to suppliers and validate contractual requirements are understood and met by both parties.
• Onboard new supplier contracts into the contract pipeline and provide oversight.
• Provide guidance on contract terms and clarify to the business what can/cannot be done; escalate as needed.
• Support information requests from the business (audits, regulatory reporting, etc.).
• Ensure business requirements are captured accurately for renewals or terminations.
• Maintain accurate contract records.
• Support the development of supplier best practices and templates within GPP and the business.
• Assist the manager in aligning with the GPP category management team to identify opportunities (cost savings) and plan renewal timelines.

• Strong communication and interpersonal skills.
• Ability to thrive as part of a team implementing a new process.
• Ability to work cross-functionally and collaborate with business partners.
• Proven success influencing peers, vendors, and stakeholders.
• Ability to manage competing priorities and work independently within time constraints.
• Detail-oriented with strong organizational skills.
• Analytical and problem-solving skills to interpret data, identify trends, and resolve issues to improve performance.
• Contract management expertise with post-deal management and handling a portfolio of IT contracts renewals.
• Commercial acumen and ability to deliver cost efficiency from contract management.
• Mindset of continuous improvement.

Salary: $53,800 - $80,700

Sun Life commits to pay transparency and equity. The salary range is nationwide and determined based on skills, qualifications, experience, education, and location. The position may be eligible for a discretionary annual incentive based on individual and company performance.

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Life is brighter when you work at Sun Life. We offer comprehensive benefits, including vacation and sick time, parental leave, medical coverage, life and AD&D insurance, disability programs, a 401(k) match, and opportunities for growth in a flexible, collaborative work environment. We are recognized as a top employer in our communities.

We will make reasonable accommodations for qualified individuals with disabilities or special disabled veterans, unless it imposes an undue hardship. Please email  to request an accommodation. California residents: please read our California Privacy Policy and Notice. Sun Life will consider qualified applicants with criminal histories in a manner consistent with laws. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Category: Customer Service / Operations

Posting End Date: 06/08/2026