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Front End Service Lead — Customer Experience
Job in
Wellesley, Norfolk County, Massachusetts, 02482, USA
Listed on 2026-05-20
Listing for:
Roche Bros. Supermarkets
Full Time
position Listed on 2026-05-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Retail Associate/ Customer Service
Job Description & How to Apply Below
Roche Bros. Supermarkets in Wellesley, MA is looking for an Assistant Customer Service Manager to enhance front end operations. This role supports the Customer Service Manager in ensuring a high level of customer satisfaction through training and skill development.
Key responsibilities include promoting excellent service, managing associate morale, and ensuring compliance with company policies. The role requires strong communication skills, problem-solving abilities, and a passion for customer service.
The hiring range is $19.40 - $25.20 per hour based on qualifications and experience.
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