Police Dispatcher

At Wellesley, our mission is to deliver an outstanding liberal arts education to women who will make a difference in the world. Our collaborative community, comprising of faculty, students, staff, and alumnae, is guided by our shared commitment to educational excellence. Join us in this transformative journey! Application Instructions:
When submitting your application, please adhere to the following requirements:
Carefully review all job details prior to applying. Enter your legal name exactly as it appears on your government-issued identification. Upload a comprehensive résumé/CV and cover letter in either PDF (.pdf) or Word (.doc) format. Current Wellesley College employees must submit applications through the internal Workday portal by searching “browse jobs.” Job Posting Title Police Dispatcher

Job Description Summary Administrative Non-Exempt

Job Description The Public Safety Dispatcher processes calls regarding emergency and non-emergency situations in a 24/7/365 operation. This position handles calls for service (via radio, telephone and other electronic means) from throughout Wellesley College and the Town of Wellesley, ensuring an appropriate response is dispatched in accordance with federal, state, and local laws and WC policy and procedures. The successful candidate is an expert multi-tasker who can remain calm in high stress situations and provide excellent customer service.

The Public Safety Dispatcher is also comfortable utilizing complex computerized systems and interacting with all members of the Wellesley College community (students, parents, visitors, faculty, and staff). Responsible for maintaining the status of Public Safety personnel on shift or special assignment within the Computer Aided Dispatch, (CAD), system. Monitors intrusion alarms and fire surveillance systems. Primary Position Responsibilities Communication via phone, radio, walk-in, and written to public safety personnel and public using active listening Ability to multi-task and make quick decisions Basic Qualifications High School Diploma or equivalent required.

Associate’s Preferred. Previous customer service experience. Prefer 1 year customer service experience or 1 year experience in a public safety environment. Employment Eligibility:
Candidates must have unrestricted authorization to work in the U.S.

Skills and Abilities

Ability to understand and work within emergency communications systems including multiple two-way radio systems, Computer Aided Dispatch (CAD) system, alarm receiver, video monitoring systems, access control systems, emergency mass notification systems, and telecommunications systems required. Demonstrated willingness to make split-second decisions in accordance with WC policy and procedures required. Demonstrated sensitivity to the team atmosphere and commitment to addressing problems which could impair the atmosphere of the Communications Center required.

Knowledge of computers, including Microsoft Office Suite and Microsoft Windows required. Excellent verbal and written communication skills required. Excellent typing skills required. Ability to learn the practices and procedures involved in public safety communications and operate radio/telephone receiving and transmitting equipment required. Ability to pass a background check and run queries in Criminal Justice Information Systems (CJIS). Must be able to work overtime hours as needed Salary:
The pay range for the role is $22 to $25 an hour. Company Description Wellesley’s mission is to provide an excellent liberal arts education to women who will make a difference in the world. We advance our mission by working together as a community—faculty, students, staff, and alumnae. Embark on a fulfilling career journey at Wellesley College, where we prioritize your well-being and professional growth.

As a valued member of our team, you'll enjoy a comprehensive array of benefits and resources designed to enhance both your work-life balance and long-term success. Competitive Compensation:
Experience competitive wages ensuring your dedication is recognized and rewarded. Exceptional Benefits Package:
Access a comprehensive benefits package,…