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Client Services Specialist: Elevate Client

Job in Wellesley, Norfolk County, Massachusetts, 02482, USA
Listing for: Sun Life
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Manager, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 49200 - 66400 USD Yearly USD 49200.00 66400.00 YEAR
Job Description & How to Apply Below
Position: Client Services Specialist: Elevate the Client Experience

Sun Life is seeking a Client Services Specialist to serve as the primary point of contact for small group employer clients and brokers. You will own client inquiries and drive them to resolution, researching requests and coordinating with internal teams to ensure service excellence.

Newer CSS teammates handle inbound calls, with growth into email and web chat. This role offers exposure to group insurance and future growth opportunities within Sun Life.

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