Client Services Specialist Impact
Job in
Wellesley, Norfolk County, Massachusetts, 02482, USA
Listed on 2026-07-16
Listing for:
Sun Life Financial
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Manager, HelpDesk/Support
Job Description & How to Apply Below
Sun Life U.S. is seeking a Client Services Specialist (CSS) to serve as the primary contact for small group employer clients and brokers. You will research, follow up, and resolve inquiries while collaborating with internal teams to ensure complete issue resolution.
Strong problem-solving and multi-tasking across platforms are essential. The role emphasizes empathy, clear communication, and a client-focused approach.
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