Concierge

• Location 580 Washington Street,Wellesley, MA, 02482,United States
• Base Pay $27.00 - $31.00 / Hour
• Job Category Service Workers, Concierge
• Employee Type Full Time Regular
• Required Degree NONE
• Manage Others No

Come join our growing team!

If you are looking for a rewarding role with opportunities for growth at a company that values integrity, innovation, and teamwork, look no further! Barkan Management Company is a leading property management firm serving over 200 residential communities across 8 states, with regional offices in Boston and Washington D.C.

Founded in 1964, we have over 50 years of experience in real estate, specializing in community association and multi‑family management, encompassing market rate and affordable housing. Our team of over 800 talented professionals shares a commitment to delivering unparalleled service, maintaining the highest quality standards, and exceeding client expectations. Join us as we continue to redefine the standards of excellence in property management!

We are looking for a motivated, experienced, hands‑on Concierge who will maintain a secure environment for the residents; ensuring that all residents and visitors are properly greeted and screened, supervise and direct The Belclare , a nd provide residents with personal services in an efficient, responsive, and professional manner.

• Maintain complete knowledge of rules, regulations, and policies
• Welcome/greet all residents and guests to the property in a professional manner reflecting a willing attitude to accommodate
• Announce all guests to units
• Become knowledgeable with building service providers, i.e., vendors, caretakers, cleaners, pet services, food delivery, and the like
• Ensure that the front lobby is always well maintained
• Receive calls from residents for personal services and coordinate the same. Ensure that all requests are met in a timely manner
• Ensure that the front desk is always covered
• Accept deliveries in accordance with approved policy, mail, dry cleaning, etc.
• Receive calls from residents for maintenance or service and forward them to the appropriate person during routine business hours
• Maintain strict adherence to key control policy
• Ensure that all contractors entering the front lobby are handled
• Enforce the building rules and regulations as provided by the Board of Managers
• Carefully monitor all security and life safety systems and report problems to the Portfolio Manager
• Welcome new residents and assist with coordinating move in/out, delivery of newspapers, cable TV, peapod delivery laundry services, etc.
• Provide information about local activities and events throughout the city
• Introduce new services and opportunities that may be of interest to owners and residents
• Document all resident requests, complaints, or problems immediately and notify designated department/personnel for resolving the issue
• Complete incident reports as needed
• Perform duties as requested by Portfolio Manager
• Maintain a current listing of vendors including babysitting, housekeeping, pet care, florist, dry cleaning, restaurants, ticket agencies, theater, and the like
• Ensure personal appearance is always immaculate; uniform clean crisp and shoes are polished

• Possess a wealth of knowledge about the area in which the property is located (i.e., restaurants, transportation, events, etc.)
• Demonstrated experience in service and hospitality
• Take pride in their appearance, their service role, and their commitment to services excellence
• Have outstanding communication skills – from professional writing to eloquence of speech and body language
• Be able to demonstrate a proven history of reliability to a set work schedule
• Bring an extremely engaging and attentive personality to a team of highly motivated hospitality professionals
• Flexible hours, if required, can be negotiated to accommodate part time or full time role

The Concierge will be stationed at the front desk to greet residents and visitors as they arrive.

Reports to Portfolio Manager.

• Flexible Spending Accounts
• Life Insurance
• Short and Long-Term Disability
• Paid Time Off
• 401(k) Match
• Group Legal/Critical Illness/Hospitalization/Accident/Pet Insurance
• Employee Assistance Program

The Barkan Companies is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.