Front Desk Agent

Join Our Team as a Front Desk Agent at Longfellow Wellesley!

Are you someone who enjoys creating positive first impressions and ensuring smooth experiences for others? At Longfellow Wellesley, located in beautiful Wellesley, MA, we’re looking for a friendly and professional Front Desk Agent to be the welcoming face of our team. If you’re ready to step into a role where your organizational skills and customer service shine, this might just be the opportunity for you!

As a Front Desk Agent, you’ll play a key role in ensuring our operations run seamlessly and that every visitor feels valued. Your day-to-day responsibilities will include:

• Greeting and assisting guests with a warm and welcoming attitude.
• Managing front desk operations, including answering calls and responding to inquiries.
• Handling administrative tasks such as scheduling, record-keeping, and data entry.
• Providing information about our services and ensuring guests have a positive experience.
• Collaborating with other team members to maintain a smooth workflow.

We’re seeking candidates who are enthusiastic, detail-oriented, and ready to jump into a dynamic role. Here’s what will help you succeed in this position:

• Strong communication and interpersonal skills.
• A friendly and professional demeanor.
• Excellent organizational and multitasking abilities.
• A proactive approach to problem-solving and assisting others.
• No prior experience is required, but a willingness to learn and grow is essential.

At Longfellow Wellesley, we take pride in fostering a welcoming and supportive environment for both our team and our guests. We value teamwork, professionalism, and a commitment to delivering exceptional service. When you join us, you’ll be part of a close-knit team that genuinely cares about creating a positive impact.