Student Success Advisor

Opportunity

The Student Success Advisor provides academic and personal advising and case management services to about 375 undergraduate students (actual cohort size fluctuates between semesters). Using a holistic approach, Student Success Advisors work to empower, educate, and support students from matriculation to graduation.

• Advise students on course selection and registration.
• Develop success and graduation plans with advisees.
• Track student progress by running reports, reviewing Academic Progress tabs, analyzing student data, and communicating with students regarding registration, academic policies, grades, and graduation.
• Collaborate with the Registrar on the certification process for undergraduates, including conducting degree audits.
• Educate students on academic policies and procedures, including the Petition for Exception process.
• Approve and process advanced credit from high school (AP, IB, Swiss Matura, French Baccalaureate, and other college-level coursework) in partnership with the Director of Undergraduate Administration.
• Collaborate with department leadership to approve off‑campus courses.
• Review requests for exam excuses in compliance with College policy and issue approvals or denials as appropriate.
• Refer students to the Center for Career Development for internship and career planning.

• Review requests for leaves of absence and advise students on non‑medical and voluntary withdrawals from the College.
• Monitor academic progress of students on academic probation and those returning from an academic suspension.
• Work closely with departmental leadership, the Director of Case Management & CARE Team, and the Associate Vice President of Student Success to address students of concern.
• Act as a resource for students involved in the College community standards process.
• Provide referrals and appropriate support for students experiencing personal matters that affect them (e.g., mental or physical health, substance abuse, eating issues, family or relationship concerns, harassment).
• Accurately and promptly document meetings and notes in the student information system.

• Participate in College‑wide committees as designated by the Director of Student Advising & Success.
• Support the efforts of other offices by participating in alumni, admission, undergraduate program, wellness and prevention, learner success, and career development events as designated.
• Assume additional responsibilities as required.

• Requires occasional evening and weekend work throughout the academic year.
• Requires on‑site work for a minimum of two days a week, with additional days during the fall and spring semesters (subject to modification). This position is also designated as a Campus Security Authority (CSA).
• This is a temporary short‑term exempt position with a monthly salary range of USD 5,816–6,463. The position includes paid sick leave where required by law.

Babson College is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.