Academic Advisor & Coach; Academic Counselor

Academic Advisor & Coach (Academic Counselor)

Academic Advisor & Coach (Academic Counselor)

Department: Advising

Location: Wellesley Hills

Mass Bay fosters educational excellence and academic success to prepare students for local and global citizenship, to promote their personal growth, to meet critical workforce demands of communities, and to contribute to the region’s economic development.

Massachusetts Bay Community College is served by a cadre of employees of varied backgrounds and experiences. We invite all individuals to consider joining our community.

Located in Greater Boston, Mass Bay is a comprehensive, open-access community college, offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts.

The ideal candidate will join a vibrant educational community and have a desire and ability to serve a population of students with various needs and backgrounds.

Advise and counsel students to develop academic plans of study, to select curriculum, and course sequencing according to College and department policies. Design and offer advising and transfer services. Perform administrative tasks and participate in programs associated with department activities. Be a resource to the college community about advising services.

Academic Advising:

• Provide students assistance with planning to meet educational goals through advising, technology, career services, retention and transfer services.
• Provide students with the foundation to become increasingly capable of making informed academic, transfer, and career decisions.
• Develop educational plans and monitor progress for various student groups and individual caseload of advisees.
• Maintain knowledge of the curricula for Mass Bay degrees, certificate, courses and relevant transfer.
• Maintain knowledge and currency with Mass Bay policies and procedures for admissions, enrollment, and completion of a program of study.
• Evaluate and interpret placement test scores and transfer credit.
• Assist students in planning appropriate courses for the student’s academic program.
• Assist students with adding and/or withdrawing from courses.
• Assist students in obtaining developmental/tutorial assistance.
• Provide drop‑in student assistance with academic planning during peak enrollment periods and throughout the academic year and summer terms.

Departmental Support:

• Assist in reviewing and developing College and departmental policy and effects on student success.
• Perform degree audits, course substitutions, and waivers.
• Utilize People Soft programs to review student records.
• Utilize EAB Navigate, recording accurate notes and documents to student files.
• Assist in the development of advising workshops for faculty and staff.
• Participate in Academic Advising, Coaching, and Transfer staff meetings, Academic Divisional and Mass Bay/SUCCESS Initiative staff meetings.
• Perform other related responsibilities as assigned, i.e., front desk coverage, answering phones, and scheduling appointments.
• Advise the Director/Assistant Director regarding student/program issues.
• Requires some evening and weekend hours during peak enrollment periods.
• Perform other related responsibilities as assigned, in accordance with the collective bargaining agreement.

This list is not to be considered all‑inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.

All employees of Mass Bay are expected to work collegially and collaboratively within a community that values and celebrates the variety of student experience.

Master’s degree in Education, Counseling, Psychology or closely related field; with three (3) years experience and/or training involving college admissions, academic advisement, career development, or program/project management; or an equivalent combination of education, training, and experience.

• Sensitivity and commitment to the goals of affirmative action.
• Experience working in a community college or similar environment.
• Demonstrated commitment to working with students in need.
• Demonstrated ability to serve a…