Academic Advisor & Coach; Academic Counselor

Academic Advisor & Coach (Academic Counselor)

Department:
Advising

Location:

Wellesley Hills

The ideal candidate will join a vibrant educational community and have a desire and ability to serve a population of students with various needs and backgrounds.

• Provide students assistance with planning to meet educational goals through advising, technology, career services, retention and transfer services.
• Provide students with the foundation to become increasingly capable of making informed academic, transfer, and career decisions.
• Develop educational plans and monitor progress for various student groups and individual caseload of advisees.
• Maintain knowledge of the curricula for Mass Bay degrees, certificates, courses and relevant transfer options.
• Maintain knowledge and currency with Mass Bay policies and procedures for admissions, enrollment, and completion of a program of study.
• Evaluate and interpret placement test scores and transfer credit.
• Assist students in planning appropriate courses for the student’s academic program.
• Assist students with adding and/or withdrawing from courses.
• Assist students in obtaining developmental/tutorial assistance.
• Provide drop‑in student assistance with academic planning during peak enrollment periods and throughout the academic year and summer terms.

• Assist in reviewing and developing college and departmental policy and its effects on student success.
• Perform degree audits, course substitutions, and waivers.
• Utilize People Soft programs to review student records.
• Utilize EAB Navigate, recording accurate notes and documents to student files.
• Assist in the development of advising workshops for faculty and staff.
• Participate in Academic Advising, Coaching, and Transfer staff meetings, Academic Divisional and Mass Bay/SUCCESS Initiative staff meetings.
• Perform other related responsibilities as assigned, e.g., front desk coverage, answering phones, and scheduling appointments.
• Advise the Director / Assistant Director regarding student / program issues.
• Requires some evening and weekend hours during peak enrollment periods.
• Perform other related responsibilities as assigned, in accordance with the collective bargaining agreement.

Master’s degree in Education, Counseling, Psychology or a closely related field; with three (3) years experience and/or training involving college admissions, academic advisement, career development, or program/project management; or an equivalent combination of education, training, and experience.

• Sensitivity and commitment to the goals of affirmative action.
• Experience working in a community college or similar environment.
• Demonstrated commitment to working with students in need.
• Demonstrated ability to serve large number of students and work in a fast‑paced environment.
• Demonstrated ability to work effectively with English language learners, adult learners, and students who need support to enroll in college‑level coursework.
• Bi‑lingual in Spanish, Portuguese, and/or Haitian‑Creole.

Salary Range: $73,412 - $82,095 in accordance with one's education and experience as dictated by the collective bargaining agreement classification compensation structure.

• Array of choices for health insurance plans to meet individual/family needs.
• Affordable dental insurance and vision discount program.
• 12 paid State/Federal holidays.
• Generous sick, vacation, and personal time.
• Flexible Spending Plans to reduce taxable income.
• Low‑cost basic and optional life insurance.
• Defined Benefit Pension Plan, providing a fixed, pre‑established benefit for employees at retirement.
• Deferred Compensation plans, e.g., 457(b) or 403(b).
• Tuition benefits for employees and dependents at state colleges and universities.
• Free Employee Assistance Program (EAP).
• Eligibility towards Public Service Loan Forgiveness (PSLF).
• Free gym and parking on campus.

Massachusetts Bay Community College is an affirmative action/equal‑opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies.

The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s affirmative action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.