Director of People Operations

We are a fast-growing, PE-backed consulting firm in an exciting phase of scale and we are looking for a Director of People Operations who thrives in a high-velocity environment. This is not a maintenance role. You will be building and upgrading systems and processes. You will own the full HR operations infrastructure – benefits, payroll, leaves of absence, and total rewards – and serve as a key partner to the CPO and PE sponsor as we grow headcount, integrate acquisitions, and execute against a value creation plan.

• Audit, redesign, and scale People Operations processes to support rapid headcount growth across multiple geographies and service lines
• Own the HRIS roadmap — evaluate, implement, and optimize platforms to support a growing, distributed workforce
• Develop HR reporting and dashboards that give leadership real-time visibility into headcount, compensation, and workforce trends
• Lead, coach, and develop the People Operations team, fostering a culture of accountability, continuous improvement, and employee‑centric service delivery

• Serve as the primary HR compliance authority, ensuring all people practices comply with federal, state, and local employment laws
• Own and maintain the employee handbook, HR policies, and standard operating procedures

• Design and operationalize a structured onboarding program with manager check‑in cadences that accelerate time‑to‑productivity
• Track new hire satisfaction, ramp completion, and regrettable attrition; use data to continuously improve the employee lifecycle experience
• Own a structured offboarding process that protects IP and client relationships, with exit interview synthesis delivered as quarterly attrition trend reporting to the CPO

• Administer all leave programs including FMLA, state‑mandated leave, ADA accommodations, parental leave, and short‑ and long‑term disability
• Ensure consistent application of leave policies and maintain up‑to‑date knowledge of evolving federal and state leave regulations
• Serve as the primary point of escalation for complex leave cases

• Partner with HR leadership to develop and execute a competitive total rewards strategy encompassing compensation, benefits, and recognition programs
• Oversee the design, administration, and communication of all employee benefit programs, including medical, dental, vision, life insurance, disability, FSA/HSA, and retirement plans (401(k))
• Manage relationships with benefits brokers, carriers, and third‑party administrators
• Evaluate benefit offerings annually against market benchmarks and recommend enhancements to attract and retain talent
• Lead compensation planning cycles including merit increases, bonus administration, and equity programs
• Conduct regular market analyses and salary benchmarking to ensure pay equity and competitiveness
• Develop and communicate total rewards statements and resources to help employees understand the full value of their compensation package

• Oversee end‑to‑end payroll operations, ensuring accuracy, timeliness, and compliance across all jurisdictions
• Manage payroll vendors and internal controls, including audits and reconciliations

• 8+ years of progressive HR experience, with at least 3–5 years in a leadership role overseeing HR operations functions
• Deep expertise in benefits administration, payroll processing, leave management, and total rewards
• Experience in a PE‑backed, high‑growth, or M&A‑active environment strongly preferred; professional services or consulting industry background a plus
• Strong knowledge of federal and multi‑state employment law, including ERISA, FMLA, ADA, ACA, FLSA, and applicable state regulations
• Demonstrated experience managing HRIS platforms
• Proven ability to lead and develop high‑performing teams
• Exceptional analytical skills with the ability to translate data into actionable insights
• Strong communication and stakeholder management skills; able to influence at all levels of the organization
• High attention to detail with the ability to manage competing priorities in a fast‑paced…