Benefits Administrator, Health and Wellbeing

Job Title: Benefits Administrator, Health and Wellbeing

Number of Positions: 1

Contract: ~8 months

Site/

Location:

Hybrid in Wellesley, MA or Hartford, CT

Pay: $26-31.43/hr, depending on experience

The Benefits Administrator, Health and Wellbeing is responsible for supporting the day-to-day operations of the health & welfare plans and wellness initiatives. This role requires ongoing interaction with our benefits outsourcing vendor and insurance carriers to ensure accurate delivery of our health & welfare benefit programs. The scope of accountability includes medical, dental, vision, life, paid family and medical leave, voluntary benefits, FSA, HSA, EAP plans and wellness programs.

• Bachelor's Degree or equivalent work experience
• Experience working in Employee Benefits and Wellness programs a plus
• Excellent communication skills and customer service oriented
• Strong client-centric approach with focus on continuous improvement
• Strong attention to detail and commitment to accuracy
• Ability to work well independently or collaboratively as needed
• Problem solving skills with a proactive approach
• Ability to succeed in a fast paced, fluid environment and readily adapt to change
• Excellent analytical and critical thinking skills
• Working knowledge of MS Office (e.g. Excel, Word and PowerPoint)

• Collaborate with carriers to support health & welfare operations
• Review and respond to routine HR inquiries and cases in Workday, following established procedures and guidelines
• Triage and elevate complex or non-standard issues to appropriate team members for resolution
• Support the employee annual enrollment process, including testing, quality checks and proofreading
• Support activities related to government forms and filings (e.g., Form 5500, PCORI) and support compliance-related tasks such as COBRA and ACA reporting requirements
• Review and support employee benefits and communications materials including maintaining and updating internal website
• Serve as a point of contact for Human Resources colleagues on benefit-related inquiries
• Process expense reports, calculate fees and premiums, and prepare invoice payments for benefit plans
• Compile census and benefits reports for internal and external business partners
• Assist in coordinating wellness and total rewards activities and programs (e.g., blood drives, biometric screenings, flu shots, webinars)
• Serve as the primary point of contact for death claims, following established procedures to guide beneficiaries through the claims process
• Collaborate with team members to provide comprehensive support, including retirement-related aspects of claims
• Provide support for retirement operations as needed
• Complete other duties as assigned