Director, Workforce & BPO Strategy & Operations
Listed on 2026-10-06
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Management
Operations Management, Corporate Strategy, Business Analyst
Sun Life U.S. is seeking a Director of Workforce and BPO Management to provide strategic leadership for workforce forecasting, CS technology, and outsourced partnerships supporting Dental Customer Service operations.
You will manage teams, govern contracts, and deliver dashboards that inform leadership decisions. The role requires 10+ years in workforce management and a track record of leading managers, with strong budgeting, analytics, and cross‑functional collaboration across IT, Finance,
This posting is for the Director, Workforce & BPO Strategy & Operations role at Denta Quest, based in Wellesley, MA, United States.
The position is based in Wellesley, MA, United States.
This opportunity is part of our work in Finance, Management & Operations.
The advertised compensation is 115..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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