Veterinary Receptionist

At Boston Veterinary Clinic in Wellesley Hills, Massachusetts, you join a network dedicated to providing the highest standards of medical care. This commitment is evident in our strict adherence to AAHA guidelines, our recognition as a Cat Friendly Practice, and our embrace of the Fear Free Certified mission to reduce patient anxiety. Our reputation for compassionate, high‑quality care is reinforced by our community rating, reflecting deep local trust.

If you are seeking an environment where you can truly focus on superior veterinary medicine and do your best work, this opportunity is built for you.

Joining the BVC network means you benefit from a unified system of care. All your pet‚Äôs records are accessible across our multiple locations, simplifying continuity of care and supporting a cohesive approach among all our teammates. We believe in providing the cutting‑edge information and protocols‚Äîguided by AAHA and Fear Free standards‚Äîthat help you succeed in a demanding field. Our goal is to ensure every member of the veterinary team, from the front desk to the surgical suite, feels equipped to deliver excellent patient outcomes every day.
Located in the desirable Wellesley Hills area of Massachusetts, the clinic at 239 Washington Street provides a professional and accessible setting for veterinary medicine. Working in this community means serving a clientele that highly values quality animal care, as demonstrated by our exceptional Google rating. Our operating hours - Monday through Friday, with rotating Saturday shifts - ensure predictable scheduling while still allowing you time to enjoy the benefits of working in one of the premier suburbs just outside of Boston.

Job Description

• Be the Director of First Impressions: You'll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options…