Student Rink Assistant

Title:

Rink Assistant, Babson Skating Center
Department:
Babson Skating Center

Reports to:

General Manager, Babson Skating Center

The Rink Attendant is responsible for managing the ticket window, providing customer service, working in the concessions stand as needed, and performing general facility upkeep.

• Checking in customers upon arrival and ensuring all visitors follow College and facility protocols.
• Managing the ticket window and processing transactions, receiving money, giving change, and entering sales into software.
• Working in the concessions stand when open, including managing the cash register and performing cooking/cleaning tasks as needed.
• Following, communicating, and enforcing established safety guidelines at all times.
• Assisting with general maintenance and cleaning of rink property, including sanitizing, emptying and relining trash receptacles, sweeping and vacuuming floors, and cleaning locker rooms, bench, and bleacher areas as needed.
• Checking restrooms, official’s room, locker rooms, lobby, and other areas to ensure building is empty when closing.
• Assisting in the general maintenance of the skating center grounds and property, including snow removal and landscaping duties.
• Assisting in game management as needed for MIAA, Babson College hockey games, and other special events.
• Assisting and supporting the efforts of the General Manager.
• Assuming additional responsibilities and duties as required.

Minimum Level of

Education Required:

High School Diploma

• Ability to work independently.
• Strong interpersonal and communication skills with an emphasis on a customer‑centric approach to problem solving.
• Envisions and proposes new methods to perform tasks that support the organization; takes thoughtful risks and accepts new and ongoing initiatives, objectives, and solutions to gain sought‑after results.
• Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.

Ability to work late evenings and weekends.

Retail and/or customer‑service experience preferred. Comfortable with computers and handling money.